Privacy & Data Trust
ESSW collects and uses limited personal information so we can manage events, process ticket bookings, respond to enquiries, support donations, organise volunteers, and work with sponsors.
Ticket bookings
Information is used to manage event tickets, attendee details, QR codes, check-in, and booking support.
Secure payments
Payments may be processed through Stripe, meaning full card details do not need to be stored by ESSW.
Supporter forms
Forms help ESSW respond to sponsorship, volunteering, prize donation, fundraising, and general enquiries.
Why ESSW collects information
ESSW may collect information when supporters buy tickets, complete forms, donate, contact the charity, attend events, or use website account areas.
Registered charity
Charity No. 1181100
ESSW aims to handle personal information carefully and responsibly.
Buy tickets for an event
Complete a donation form
Contact ESSW
Submit a sponsorship enquiry
Donate a raffle or auction prize
Register interest in volunteering
Submit a fundraising idea
Use the customer dashboard
Attend an event where tickets are checked
Share photos or event information
Website data areas
Different parts of the ESSW website may use information in different ways, depending on what the supporter is doing.
When you buy tickets through the ESSW website, we may collect information such as your name, email address, ticket type, attendee details, event name, add-ons, booking reference, and payment status.
Payments may be processed securely through Stripe. ESSW does not need to store full card details on the website. Stripe handles payment processing and may collect the information needed to complete your payment securely.
Event tickets may include QR codes. QR codes help ESSW staff check tickets quickly at the event and may confirm ticket details, attendee information, booking status, add-ons, and whether the ticket has already been checked in.
The My Tickets and Customer Dashboard areas help supporters view ticket bookings, event details, QR codes, attendee information, and purchased add-ons.
ESSW uses website forms so people can contact the charity, donate prizes, volunteer, sponsor events, submit fundraising ideas, or ask questions. Information submitted through forms is used to respond to the enquiry and manage the relevant request.
ESSW may use your email address to send booking confirmations, ticket details, event updates, enquiry responses, donation-related messages, or information directly connected to your interaction with the charity.
Ticket data
Ticket purchases and event check-in may use information such as:
Name
Email address
Ticket type
Attendee details
Event name
Booking reference
Payment status
Ticket add-ons
QR code status
Check-in status
Form data
Contact, sponsor, volunteer, fundraising, and prize donation forms may collect information such as:
Contact details
Business name
Prize information
Volunteer interests
Fundraising ideas
Sponsorship enquiries
Uploaded files where forms allow it
Messages sent to ESSW
Photos and event media
ESSW may use event photos to celebrate fundraisers, thank supporters, promote future events, and share community stories.
If you submit photos to ESSW, please only send images you are happy for the team to review. Let ESSW know if there are any restrictions or concerns around public use.
Helpful reminder
If people in the photo may have concerns about it being used publicly, let ESSW know before sending or submitting it.
Contact ESSWKeeping information safe
Access to ticketing, booking, form, and event information should be limited to people who need it to support charity operations, event management, or supporter communication.
Access to ticketing, booking, form, and event information should be limited to people who need it to support charity operations.
Information should be used for clear purposes such as event management, ticket support, supporter communication, and enquiry handling.
Supporters can contact ESSW if they have questions about their tickets, booking details, form submissions, or personal information.
Need help?
If you have a question about your tickets, personal information, booking details, form submission, or event check-in, please contact ESSW.
Formal policy
For a full legal privacy policy, use your dedicated Privacy Policy page and make sure it reflects the tools, forms, payment processors, analytics, and email systems used by ESSW.