Frequently asked questions.

ESSW Charitable Trust is a registered charity raising funds to support children and families affected by poverty, starvation, and humanitarian crises.

ESSW Charitable Trust is registered charity number 1181100.

ESSW raises funds to help support charitable work connected to poverty relief, children and families in crisis, humanitarian need, and practical support for people facing extreme hardship.

You can read more on the Our Mission and How Funds Help page, which explains why ESSW exists and how community fundraising supports the charity’s purpose.

You can buy tickets directly through the event page on the ESSW website. Select your ticket type, complete checkout, and your tickets will be linked to your booking.

You can view your tickets on the My Tickets page. Your tickets may include event details, attendee information, QR codes, and any add-ons you purchased.

Yes. Please bring your ticket QR code with you, either on your phone or printed, so event staff can scan it at check-in.

Please check the email/account you used when booking. If you still cannot find your tickets, contact ESSW with your name, email address, and event details.

Yes, where ticket options allow it. Make sure the attendee details are entered correctly during checkout.

Yes. Visit the Events page to see upcoming ESSW fundraisers, ticketed events, and community activities.

You can donate through the Donate page on the ESSW website.

Yes. Every donation helps, no matter the size.

Yes. If you cannot attend an event, making a donation is still a valuable way to support ESSW.

Yes, where available. You can mention the event or fundraiser when contacting ESSW or when using a donation form that includes a message field.

Yes. Businesses can support ESSW through event sponsorship, corporate donations, advertising opportunities, prize donations, and partnerships.

Yes. ESSW welcomes prize donations such as vouchers, products, experiences, meals, stays, services, hampers, tickets, and other suitable prizes.

Where possible, ESSW may recognise sponsors and prize donors through event promotion, website mentions, social media, sponsor listings, or event-day thank-yous.

Visit the Business Support and Sponsorship page and complete the enquiry form, or contact ESSW directly.

Yes. Volunteers can help with events, raffles, ticket checking, promotion, planning, admin, fundraising, and behind-the-scenes support.

Not always. Many roles simply need friendly, reliable people who are willing to help.

Yes. You can organise your own fundraiser, challenge, workplace activity, school event, community gathering, or supporter-led campaign.

Individuals, families, schools, workplaces, clubs, community groups, local businesses, and supporters can all fundraise for ESSW.

You can contact ESSW through the Contact page on the website.

Use the Contact page and include the event name, your booking details if relevant, and your question.

Visit the Get Involved page or contact ESSW. The team can help point you towards donations, volunteering, sponsorship, fundraising, or prize donation options.